‹ Return to Courses

101 Tough Conversations

Course #: 013-1130

Price: $81.00

Take the Exam 

CE Credit Hours: 9.00 Continuing Education Credit Hours

NAB Approval Number: 20250207-9-A99772-DL

Take the Exam 

How to Take This Course:


CE Course Description

Having tough discussions with your employees will always be one of the most daunting tasks that you’ll ever face. As a general rule, the path of least resistance is avoidance, and how many of us haven’t been guilty from time to time of allowing problems to go on, hoping they’d simply fix themselves?  You’re probably someone who has faced this challenge on a number of occasion’s through-out your career, but you instinctively know that if you simply have the right verbiage and a strategic game plan in place, you’d be able to address minor problems head-on before they escalated into something far more serious. Take comfort in knowing you’re not alone. This course & book is designed and structured as a handy guide; and guiding hand; to walk you through some of the most common as well as the most serious employee problems that you could ever come across in your career.

CE Course Objectives

  1. Examine the roles, importance, and impact of The Rules of Engagement
  2. Identify and understand how to resolve employee problems
  3. Explore recommendations that may be used to prevent internal conflicts

This course expires on 02/07/2025

Course Date: 2020-06-11

Content License

Our courseware includes the text content found on our websites as well as video, audio, and exam questions that make up our courses. You can link to and access our courseware free of charge for personal use. You may not modify or redistribute our courseware under any circumstances.

Although we allow free access for personal use, you may not use our courseware for any commercial purposes without an agreement in place. This includes (but is not limited to) using our courseware for internal training, redistributing our courseware for sale, and copying all or parts of any of our courseware.

If you're interested in licensing our content for commercial purposes or have any other questions, please contact legal@edcompassedu.com.

Proprietary Interest Policy

We will disclose, in advance, any proprietary interest in any product, instrument, device, service, or material to be discussed during the learning event, as well as the source of any third-party compensation related to the presentation. This policy applies to both our organization and contractors. If such proprietary/financial interests exist, we will publish a disclaimer in marketing or instructional materials for a course.

No conflict of interest or relevant financial relationship was identified for this learning activity for individuals in a position to control content.

System Requirements

In order to view this course, you will need to be able to view a PDF document for the course material. If your device doesn't have the capability to view a PDF, you can click here to download Adobe Acrobat for free.

Special Needs

If you require ADA or other special needs accommodations, please contact us by email: support@affordableceus.com or by phone 1-800-413-0208, so arrangements can be made.


Board Approval Status

I am a:

Practicing in:

The board approval status information is provided based on our current understanding of the licensing agencies. Please note that it is the responsibility of each licensee to verify acceptance of our courses with their licensing agency.


‹ Return to Courses